Last Updated: June 2026
1. Introduction
Stashed (“Stashed”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Stashed platform.
By accessing or using Stashed, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Physical address
- Identity verification information
- Profile photographs
Payment Information
Payments are processed by secure third-party payment providers. Stashed does not store your full card details.
Platform Usage Information
We may collect:
- IP address
- Browser information
- Device information
- Login activity
- Website usage and interaction data
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Facilitate bookings between Hosts and Renters
- Process payments
- Verify identities
- Provide customer support
- Improve the Stashed platform
- Prevent fraud and abuse
- Communicate important service updates
- Comply with legal obligations
4. Sharing Information
We may share information with:
- Payment providers
- Identity verification providers
- Technology and hosting providers
- Law enforcement or regulatory authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no internet-based service can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
7. Your Rights
Subject to applicable law, you may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where permitted by law
- Object to certain forms of processing
- Withdraw consent where consent is relied upon
Requests may be submitted using the contact details below.
8. Cookies
Stashed may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Enhance user experience
- Remember user preferences
You may disable cookies through your browser settings, although some features of the platform may not function correctly.
9. Third-Party Services
The Stashed platform may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties and encourage users to review their privacy policies separately.
10. Changes to this Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page and continued use of the platform constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests, please contact:
Stashed
Email: stashedconnect@gmail.com